Employment Hero Payroll Training And Integration Solution

FAQs

What does EH do?

EH is a software program that helps small and medium businesses manage all of their HR, payroll, employee engagement, and benefits programs. Their mission is to help employers make the employment process easier and more rewarding for everyone. The software has features to manage employee files, timesheets, rostering, performance reviews, contracts, policies and many more.

How do you onboard a new employee on EH?

EH has an inbuilt and automated onboarding workflow that allows you to gather and store all compliance and pay-related information for your new employees. You can then customise the onboarding experience further to reflect your business needs.

What kinds of users and organisation types does EH work with?

EH works with growing small-to-medium businesses that may not have the time and resources for an in-house HR team.

How do I upload timesheets to my payroll platform?

EH’s electronic timesheets relieve employers of tedious tasks involved in how your employees spend their time. The software’s built-in timesheet templates allow businesses to track data such as staff name, date, project name, task, notes as well as any other information that you need specifically. The templates are set up as a standard one-week timesheet with cost-per-hour calculations, overtime, and leave considerations.

Is EH secure?

Absolutely. EH takes data protection very seriously as trust and security are their core values. EH uses the same level of encryption standards and industry-leading technology that banks use to manage the security and integrity of your data.

How do I cancel EH?

EH’s subscription-based payment method makes cancelling your subscription very simple to do. Visit the website – http://www.employmenthero.com and login to your account.
Go to your profile or account page.
Click “Billings” or “Subscriptions” or other similar alternatives to see a list of your options.
“Cancel” your subscription.

The combination of working at a process-driven, technologically advanced firm such as lucent, Fraser’s way with people and his technical ability; has resulted in positive client feedback such as “young, switched on, knows his stuff, proactive and always looking to be moving forward”.

“With no dedicated HR resource, the business was seeking an improved alignment in payroll to manage workforce HR requirements. Lucent were engaged to initially set up the structure given their expertise in this area. Now 6 months on… we are building on the successful setup to improve ongoing HR management by ensuring Lucent’s knowledge and services to benefit our HR management and importantly employee engagement.”
Chris Collins, Burge Barossa

“Before using EH our main pain point was managing leave across the company. We needed a system that would manage current bookings and future bookings, that would enable us to see leave balances for these, refer to the company as a whole to see who was off and when, and that would articulate with our accounting software to transfer that data through accurately for pay runs.

Using Lucent Advisory to help us through the EH set up process was wonderful! We had some issues integrating with MYOB that Lucent took care of for us. The team was readily available, friendly and supportive through the process.

Since switching to EH our pay runs have become much easier with leave management, but we have gained so much more from the use that we didn’t expect. It’s easy to use for the end user, our employees, so the uptake and use of it has been amazing – even for the technophobes!”
Prue Welsh, CRA Building Services

“We were using another system, Connx/Meridian and was frustrated that as an organisation we had no accessibility of the payroll set up from a systems perspective. The old solution required lots of manual entry which meant human errors! And the extra time it was taking to go back and fix these mistakes. The reporting was pretty limited too.

We did our own research searching for new employment management software solutions and came across EH. This software is so advanced compared to our previous system! However, we soon realised we needed one on one expert help to guide us through the transition process, and that’s where Lucent Advisory saved me! Engaging Fraser from the Lucent team was pivotal and saved me hundreds of hours trying to navigate the process of EH implementation myself. Fraser provided EH training for the wider HR team once we were up and running and we particularly love how easy this software is to use.

Lucent Advisory has been so helpful with the stressful situation of migrating software for a large established business. Since implementing EH our department has saved hundreds of hours and we’ve also outsourced our payroll processing to Lucent Advisory too. It’s great to work with such a talented team who add great value as outsourced HR consultants to Konica.”
Yuri Matsui, Senior H.R. Manager at Konica Minolta Aus & NZ