Outsourced Solutions

Your back-office is the engine room of your business. It is a vital part of your operations but for the majority of business owners it can be one of your biggest headaches. And as a ‘non-value adding’ function of the business it can be a big headache to bear.

In our experience what you want from your back-office is really simple – you just want it to work and work well.

What your back office can be:


Build a better business with lucent’s outsourced office.

We have not come across a business yet whose back-office functions we could not improve.

Why? Our services may be tailored to suit the individual needs of your business but our ‘what and why’, never changes – we overhaul your systems and processes to increase accuracy, efficiency and reporting standards while decreasing your overall costs and the risks associated with maintaining these functions in-house.

By moving the repetitive, time consuming tasks of book keeping, payroll and compliance to us, you can focus on the core functions of your business. Instead of spending hours processing transactions, developing and presenting reports and crunching numbers, you and your team can focus on what matters – better product, better service and better growth.

A better business.

Ready to see if we can improve your systems and process?

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Jack of all Trades, Master of None.

Outsourcing allows you (and your team) to focus on the business activities that matter.

No one person can do it all. But this doesn’t seem to stop business owners the world over from trying. As business owners ourselves we get it. You want to protect the business you’ve built, and if you can save some money in the process, why not. Letting go of the reigns can be frightening.

But imagine… If you had time to focus on the things that truly matter? The activities that drive the biggest ROI. Developing your service offering, improving scalability or up-skilling your employees, this is all work that is worth your time… sorting out payroll problems or balancing the books may not be…

In over 90% of the office audits we are involved with businesses are suffering from a combination of:

  • out dated accounting systems
  • out dated payroll systems
  • the person/s tasked with the book keeping and payroll functions are not sufficiently skilled to do the job or their knowledge is antiquated
  • compliance obligations (often unknowingly) are not being met
  • the business does not have access to data it can trust and consequently, the business owner, the management team and the board can not make informed decisions

This can really stall the profitability, growth and undermine the confidence of the business.

Long seen as a strategy reserved only for big business, technology has made outsourcing a more accessible, cost effective tool for businesses of all sizes – and for many SMEs, outsourcing the pain to an external partner has not only got rid of the headache, but has also made a powerful impact on their growth, productivity and bottom lines.

A back-office and compliance health check costs nothing,
but it could result in a much healthier business.

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