Employment Hero training

Employment hero training – practical, flexible and built around your business.

Getting the most out of Employment Hero isn’t just about having the platform – it’s about knowing how to use it with confidence.

Our training programs are designed to help your team move beyond the basics and use Employment Hero as a true business tool – supporting accurate payroll, compliant processes, and streamlined HR workflows.

Delivered by our experienced Lucent trainers, each session focuses on practical, real-world application. We guide you through how the system works in your environment, so your team can manage day-to-day tasks efficiently and reduce risk.

Whether you need a focused payroll deep dive, support with HR workflows, or help navigating more advanced features, we tailor each session to your needs.

Training that fits your business

We know every business uses Employment Hero differently. That’s why our training is flexible and modular.

Sessions are delivered in 3-hour blocks and can be made up of any combination of payroll and HR topics. This allows you to:

focus on the areas that matter most to your team
build capability across both payroll and HR functions
address specific challenges or gaps in knowledge
upskill new team members or refresh existing processes

Our approach is hands-on and practical – we don’t just show you where to click, we help you understand how to use the platform effectively within your business.

Explore our training modules

Choose from payroll training, HR training, or flexible support sessions. Each course has a clear duration, so visitors can quickly see what is relevant to their team and how much training time they may need.Training is delivered in 3-hour blocks, which can be made up of any combination of the sessions below.

Training Rates

Training is charged at $275 ex.GST per hour paid in advance for the 3-hour block.

Payroll training

Payroll Deep Dive Training – 1 hour	Payroll Compliance Training – 1 hour	Payroll Rostering & Time and Attendance Training – 30 minutes	Chart of Accounts (COA) Training – 30 minutes
Recommended for clients needing additional payroll support. Topics may include pay categories, leave categories, payroll troubleshooting, and payroll adjustments.	Designed for teams who want to strengthen payroll accuracy and compliance. Topics may include Single Touch Payroll (STP), superannuation processing, payroll reporting, and payroll compliance requirements.	For organisations using Payroll Roster, Time & Attendance. Topics may include creating rosters, managing shifts, timesheet approvals, attendance tracking, and reporting.	Training on how to manage the chart of accounts and its function in payroll. Topics may include payroll journal mapping, troubleshooting journal outputs, and updating or changing the COA.

HR training

HR Administration Training – 1 hour	HR Training – Leave, Rostering, Expenses, Worksites and Positions, Time and Attendance – 1 hour	HR Training – Employee File Management and Reporting – 1 hour	HR Recruitment Training – 30 minutes	Performance Training – 30 minutes
For HR teams managing the HR platform. Topics may include employee lifecycle management, HR workflows, documentation management, kiosk settings, reporting, and system configuration.	For organisations using workforce management functionality in HR. Topics may include leave navigation and access, rostering navigation and access, time and attendance navigation, reporting, worksites and positions, and expenses.	Focused on managing employee records, documentation and reporting requirements. Topics may include navigation, onboarding, employment contracts and documentation, tasks and compliance, offboarding, record keeping, and compliance.	For HR teams using recruitment functionality in HR. Topics may include recruitment lifecycle management, workflows, documentation management, and system configuration.	For HR teams using performance management functionality in HR. Topics may include performance lifecycle management, workflows, documentation management, and system configuration.