Outsourced payroll services for SMEs
Payroll peace of mind – accurate, compliant and always on time
Payroll is one function your business can’t afford to get wrong. When you outsource payroll to Lucent Advisory, you gain an accurate, secure and compliant payroll function delivered by an Australian-based team that works as an extension of your own. We manage every detail — from pay runs and superannuation to awards and entitlements — so your people are paid correctly and on time, every time. By choosing payroll outsourcing, you stay protected, prepared and in control, with payroll processes that scale seamlessly as your business grows.
Turning payroll from a business risk into a business strength
Payroll is a critical function that often becomes a point of vulnerability when managed in isolation. For example, relying on a single person to manage payroll processes and payroll compliance creates significant risk. If they are on leave or move on, payroll stalls. And payroll can’t stall. One late pay run can damage trust, morale and your compliance obligations overnight.
Not sure where your current payroll risks sit? Our Payroll System Health Check provides a practical starting point for reviewing your payroll arrangements.
When you outsource payroll to Lucent Advisory, we move you toward a smarter, safer and more scalable way to manage payroll. Between changing awards, superannuation rules, PAYG obligations, entitlements, and strict reporting deadlines, we provide the proactive guidance needed to stay ahead of your obligations. By choosing payroll outsourcing, you gain a partner that operates as an extension of your business, ensuring your processes work for you rather than against you.
Your end-to-end payroll provider
We take the stress out of your back-office by managing payroll accurately, efficiently and always on time.
Our expert team and cloud-based systems – powered by the Employment Hero platform – keep your people paid correctly and your business fully compliant. Whether you’re a small business or a growing organisation, our outsource payroll services are tailored to your unique goals. Everything is managed with precision, confidentiality and oversight – so payroll is one less risk and one more thing you can rely on.
Our payroll outsourcing services include:
setup & Integration: We configure your payroll system, integrating with time-tracking, accounting, and HR software.
payroll processing – weekly, fortnightly or monthly payruns handled with precision
tax and compliance – STP, PAYG, superannuation and payroll-tax obligations met on time
leave, deductions and entitlements – complete management of employee pay components and balances
award interpretation – ensuring compliance with even the most complex industrial instruments and EBAs.
termination and redundancy calculations – processing final pay, accrued leave and notice periods processed correctly
employee self-service portals – allowing staff to securely access payslips, leave balances and personal details
payroll reporting – delivering real-time clarity on labour costs and payroll trends
Outsource payroll you can trust, support you can rely on
We go beyond basic payroll processing. Our goal is to simplify and streamline every part of the process so you can stay focused on growth – not administration.
When you outsource payroll to Lucent Advisory, you gain a partner that blends technology with expertise to deliver real value:
- cost effective – transparent pricing with no hidden fees or surprises
- scalable support – our payroll outsourcing services grow alongside your team, removing the burden of additional internal hires
- cloud-based platform – secure, real-time access to employee records, pay runs and reports powered by Employment Hero
- accurate payments – automated systems and checks ensure salaries, bonuses and benefits are always correct and on time
- superannuation compliance – meet all SuperStream standards and minimise ATO penalty risks with accurate reporting
- entitlements made easy – we manage the complexity so you can support your team with confidence
- integrated monthly reporting – gain visibility into payroll trends and costs through clear, easy-to-read reports
- accounting system integration – enjoy a unified view of your finances with seamless data flow between payroll and accounting platforms
- proactive guidance – access on-demand HR support and advisory to help you manage your workforce more effectively
Growing your internal team is not the only way to build greater organisational capability. The extended workforce model combines internal leadership with external specialists, systems and scalable support – giving SMEs access to broader expertise without needing to build every capability in-house
Our clients speak for us
Take payroll off your plate – and off your mind.
If you’re ready to remove payroll risk, reduce admin pressure and ensure your people are paid correctly every time, we’re here to help. Lucent delivers secure, compliant and scalable payroll support backed by accurate systems and an Australian-based team you can trust.
Let’s streamline your payroll, reduce your compliance risk and give you the confidence that every pay run is right – without exception.
Steps to a successful outsourced payroll implementation
We will conduct a strategic planning session with the stakeholders to discuss and review;
- The current payroll process and procedures.
- The current compliance requirements.
- Identify any immediate issues we need to address.
You’ll have a dedicated lead and clear visibility through every step.
We will work with you and your team to integrate our payroll solution into your business including:
- implementation of a cloud-based payroll system – A system designed to automate and streamline your internal processes.
- roll out employee self-service where employees can enter timesheets, apply for leave and update personal details either online or via an app.
- creation of workflow approval processes allowing managers to amend, reject or approve timesheets and leave requests.
- creation of rosters (if required) which can be communicated to employees via their employee self-service logins.
Operating as an extension of your organisation, you will be assigned your highly qualified payroll specialist, who will inject innovation to manage your payroll including:
- Processing your (weekly, fortnightly, or monthly) payroll
- Pay rate updates, commissions or bonus
- New employee set-up
- Processing your (weekly, fortnightly, or monthly) payroll
- Pay rate updates, commissions or bonus
- New employee set-up
- Terminations and redundancies calculations and processing
- 24/7 employee access to their employee self service
- Email pay slips to employees
- Provision of EOY Payment Summaries and lodgement with the ATO
- Superannuation Lodgements
- Manager workflow approval processes
- GL data for importing to your Accounting system
- ABA file for payment of wages (we can upload the ABA on your behalf if required)
Proactive advice is at the core of the Lucent philosophy. We go beyond traditional process and compliance to help our clients implement new and improved methodologies.
Australian Employment, Tax and Superannuation Law is complex, but as specialists in Accounting, Payroll, Human Resource Management and Workplace Relations we know our stuff. We will always endeavour to give you proactive and timely advice regarding changing legislations and/or accounting standards relevant to the industry.
As part of our payroll outsourcing solution, you will also have access to over the phone and email support including:
- Information regarding the correct procedures for ‘on-boarding and ‘off-boarding’ employees.
- Award entitlements and minimum pay rates
- Other employee provisions and entitlement requirements
- Superannuation obligations
- PAYG withholding rates
An independent perspective together with expertise and proactive advice, ensures you are compliant, giving you peace of mind.
As the leading payroll outsourcing provider
We stand out for our unique blend of payroll and bookkeeping expertise. We understand that payroll requires input from both Accounting and HR professionals, and that’s exactly what we bring to the table. Our solution is designed to prevent costly mistakes while keeping your payroll compliant with Australian legislation.
Working with us isn’t just a convenience; it’s a game-changer. It frees up valuable staff hours and gives your management team real-time visibility into this critical aspect of your operation.
Outsourced Payroll FAQs
Outsourced payroll simply means we manage your entire payroll process on your behalf. You keep full visibility and control, while our team handles everything – from pay runs and super to compliance and reporting.
By outsourcing, you’ll:
Save time and reduce admin workload
Improve accuracy and compliance
Gain access to expert support and secure systems
Avoid penalties and payroll errors
Managing payroll in-house can be time-consuming, complex and risky. It’s peace of mind – without the paperwork.
Operating as an extension of your organisation, you will be assigned your highly qualified payroll specialist, who will inject innovation to manage your payroll including:
- Processing your (weekly, fortnightly, or monthly) payroll
- Pay rate updates, commissions or bonus
- New employee set-up
- Processing your (weekly, fortnightly, or monthly) payroll
- Pay rate updates, commissions or bonus
- New employee set-up
- Terminations and redundancies calculations and processing
- 24/7 employee access to their employee self service
- Email pay slips to employees
- Provision of EOY Payment Summaries and lodgement with the ATO
- Superannuation Lodgements
- Manager workflow approval processes
- GL data for importing to your Accounting system
- ABA file for payment of wages (we can upload the ABA on your behalf if required)
Yes – award and enterprise agreement interpretation is part of our expertise.
We make sure your staff are paid correctly under their specific classification and that entitlements, overtime and allowances are calculated properly.
Extremely secure.
We use encrypted cloud-based systems and restrict access through permissions and audits.
Your data remains confidential and compliant with Australian privacy standards at all times.
Most businesses are up and running within a few weeks.
We start by reviewing your current setup, migrate data carefully, and test everything before your first live pay run – ensuring a smooth transition for you and your team.
Our payroll services are offered on a fixed monthly fee, agreed upfront.
You’ll know exactly what’s included – no hidden costs or surprises – and you can scale up or down as your team grows.
Yes – we work with most leading payroll and accounting platforms, including Xero, MYOB and KeyPay.
We can also help integrate your HR or time-tracking systems for smoother data flow.
Partner with Lucent
Productivity and efficiency are key to your business success. Leveraging our extensive experience with Australia’s leading companies, we’ve uncovered effective strategies for using HR services to boost company performance and increase revenue.
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